Shipping policy

Shipping Policy

Sri Bala Silks

1. Shipping Charges
• We offer FREE shipping across India on all our products.
• International shipping charges will be calculated based on the destination and weight of the product at checkout.

2. Order Processing Time
• All orders will be processed within 1-2 business days after confirmation.
• Customized orders or pre-orders may take additional processing time, which will be informed to the customer.

3. Delivery Time
• Domestic orders will be delivered within 3-7 business days based on the location.
• International orders will be delivered within 7-15 business days depending on the country and courier service.

4. Shipping Partners
We partner with trusted courier services to ensure timely and safe delivery of your orders. A tracking number will be shared via email or WhatsApp once the product is shipped.

5. Order Tracking
Customers can track their orders through the Order Tracking link on our website or through the tracking details shared via email/WhatsApp.

6. Address Changes
If you need to change your shipping address, please contact us within 24 hours of placing the order at sribalasilksaree@gmail.com or WhatsApp us at +91 7010082215.

7. Delayed or Lost Packages
If your package is delayed or lost in transit, please contact us immediately. We will work with the courier partner to resolve the issue.

8. International Customs & Duties
International orders may be subject to customs duties and taxes, which are to be borne by the customer.

9. Contact Us
For any queries related to shipping, please contact us at:
Email: sribalasilksaree@gmail.com
Phone/WhatsApp: +91 7010082215